Terms & Conditions

Docent-Led Tour of Singapore History Gallery for Schools

1. BOOKING
   • All applications for group visits shall be submitted at least six (6) weeks prior to the proposed date of visit, through BookMuseums (for locally-based schools) or by writing to NHB_NM_Schools@nhb.gov.sg (for overseas schools).
   • Requests for guided tours are subject to the capacity of our galleries and availability of guides. To ensure that visitors have a fruitful visit, NMS reserves the right to propose an alternative time for your guided tour.
   • Docent-led tours are based only on the Singapore History Gallery and are catered only for Primary 5 level students and above. Kindly note that docent-led tours of the Singapore History Gallery must fall within the timeslot of 10am – 11.30am on weekdays only, subject to the availability of slots. Younger students are recommended to come for a self-guided visit with our resources (please visit this page for more information).
   • Due to the limited availability of guides, we can only accommodate one (1) docent-led tour per day for forty-five (45) students on a first come, first served basis. One (1) guide can accommodate fifteen (15) students per group.
   • The following schools are eligible for complimentary tours:
     • 100% Government Schools: Primary, Secondary, ITE, Junior Colleges, Polytechnics and Millennia Institute
     • Government-Aided or Independent Local Schools: e.g. Hwa Chong Institution, Anglo-Chinese Schools, Singapore Sports School, School of the Arts, Nanyang Academy of Fine Arts and LASELLE College of the Arts.
     • Singapore Universities: e.g. NUS, NTU, SMU, SUTD, SIT, SUSS and NIE
   • Each school can only book up to two (2) complimentary docent-led tours for up to forty-five (45) students each in a month. The third tour onwards conducted in the same month will be chargeable at S$200 per guide engaged.
   • Schools not eligible for complimentary tours will be charged S$200 per guide engaged, in addition to admission fees (if applicable).
2. PAYMENT (FOR LOCAL GROUPS)
   • When the booking of the docent-led tour has been confirmed, NMS will advise on guide(s) and admission fees (if applicable), as well as payment modes.
   • Payment for the guided tour and/or admission fees can be made at the ticketing counter on the day of visit or electronically after the tour upon verification of attendance and receipt of e-invoice via email.
3. PAYMENT (FOR GROUPS BASED OVERSEAS)
   • For Schools based overseas, docent fees of S$200 per guide and admission fees for non-Singaporean/Permanent Resident students and visitors attending the tour must be made prior to the visit via an e-invoice sent to your school.
   • Docent and admission fees paid in advance will not be refunded in the case of cancellation by the School.
   • Should NHB initiate a booking cancellation due to unforeseen circumstances, we shall endeavour to inform the School at least thirty (30) days prior to the tour commencement and refund the fees in full. However, we will not bear responsibility for travel expenses or any costs which the School might have incurred.
   • By submitting the booking form, the School certifies that the number of students/visitors indicated is correct. If the number of actual attendees is lower than the number booked, there will not be any refund of admission fees or docent fees. If the number of attendees exceeds the number booked, the School will be charged for the admission fees of the excess students/visitors.
4. PUNCTUALITY
   • Should the School arrive within 30 minutes after the scheduled commencement of the tour, NHB staff reserve the right to modify the tour or omit components of the tour to ensure that the tour finishes at the timing(s) stated in the Booking Form. No extension of time will be allowed to compensate for the later start time.
   • Should the School arrive 30 minutes or more after the scheduled commencement time of the tour/programme, NHB reserves the right to cancel the tour/programme without any compensation to the School.
   • Should NHB start the tour/programme late due to unforeseen circumstances, the tour/programme will be delivered in its entirety.
5. DOCENT FEES TO BE FULLY CHARGEABLE IN THE EVENT OF CANCELLATION / NO-SHOW
   • In the case of a no-show by the School on the actual day, the full docent fees of S$200 per guide engaged will be chargeable to the School, regardless of whether the tour was originally offered as a complimentary or paid one. No-show applies when the client is late for more than 30 minutes without notification. Any scheduled tour shall be automatically cancelled after 30 minutes of no-show, and the full fees will be charged to the School.